Date of birth

2/17/1994

LANGUAGES

Spanish; Castilian & English

KISSIMMEE, 34741, UNITED STATES

PROFILE

Seeking to obtain a position that would utilize and further sharpen my skills, and would allow me to work my way up into a position of more responsibility.

EMPLOYMENT HISTORY

Shift Lead at Walgreens , Orlando

November 2020 — Present

Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Night Auditor at Caribe Royale & Resort , Orlando

February 2019 — March 2020

Balanced daily credit card transactions

- Compiled, printed and distributed daily income reported

- Assisted hotel manager with a number of tasks as well as preparing essential reports for next business day

- Reconciled cash and receipts and created bank deposit

Front Desk at Caribe Royale & Resort , Orlando

May 2017 — February 2019

-Responded to guest inquiries and in a timely, friendly and efficient manger

- Assisted fellow team members and other departments wherever necessary to maintain positive working relationships

- Ensure satisfaction of guests’ accommodations upon arrival and departure

- Multi task, check inn, check out, answer phones, etc.

Front Desk at Rosen Hotels , Orlando

August 2014 — May 2017

- Assisted fellow team members and other departments wherever necessary to maintain positive working relationships

- Ensure satisfaction of guests’ accommodations upon arrival and departure

- Multi task, check inn, check out, answer phones, etc.

EDUCATION

GED , Beyond InsDtute , Kissimmee, FL

January 2017 — February 2018

General Educational Development Certificate

REFERENCES

Jennifer Valdes from Rosen Hotels

Kenneth Feliciano Rios from Caribe Royale & Resort